Shipping Policy – StorPro

Last Updated: 12 October 2026

At StorPro, we aim to deliver your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, https://www.storpro.in.

1. Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed and payment is confirmed, where applicable.

Orders placed on Sundays, public holidays, or outside business hours may take additional time to process.

Order processing may be delayed due to high order volumes, product availability, payment verification, or unforeseen circumstances. If a significant delay occurs, we will make reasonable efforts to notify you.

2. Shipping and Delivery Time

Estimated delivery times depend on your delivery location, courier availability, and product availability.

• Order processing: Generally 1–3 business days.

• Estimated shipping and delivery: Generally 3–10 business days after dispatch.

• Remote locations: Delivery may take longer depending on courier service availability.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our reasonable control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be clearly communicated on our website or during checkout and will be subject to the stated conditions.

No undisclosed shipping charges will be added after an order is placed.

4. Order Tracking

Where tracking is available, tracking details will be shared through the contact information provided at checkout, such as your email address or phone number.

Please allow some time after dispatch for tracking information to become active.

If you have not received tracking details within a reasonable period after dispatch, contact our support team for assistance.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including their full name, delivery address, PIN code, and contact number.

If you notice an error, contact us as soon as possible. We will try to update the address before dispatch, but changes cannot be guaranteed after the order has been shipped.

Additional delivery charges caused by incorrect information may apply only where lawful and clearly communicated.

6. Delayed or Undelivered Orders

If your order is delayed or has not arrived within the estimated delivery period, please contact us with your order number.

We will coordinate with the relevant delivery provider, where applicable, to investigate the issue and help resolve it.

If an order is lost, undelivered, or otherwise qualifies for a refund or other remedy, we will handle the matter in accordance with applicable consumer protection laws.

7. Damaged Packages or Products

If your package arrives visibly damaged or the product inside is damaged, defective, or incorrect, please contact us as soon as reasonably possible.

Please provide your order number and clear photographs or videos of the package and product to help us investigate.

We will review the issue and arrange an appropriate resolution, such as a replacement or refund, as applicable. Your statutory rights will not be affected by any requested reporting period.

8. Multiple Shipments

Depending on product availability, warehouse location, or courier arrangements, items in the same order may arrive in separate packages.

Where applicable, separate tracking details may be provided for each shipment.

9. Cash on Delivery

Cash on Delivery (COD) is available only where the option is displayed at checkout for your delivery location.

Customers placing COD orders should provide a valid phone number and ensure someone is available to receive the package and pay the amount due.

Order verification may be required before dispatch.

10. Shipping Locations

StorPro delivers to serviceable locations within India, subject to PIN code coverage and courier availability.

Delivery availability and estimated timelines will be shown or communicated where possible during the ordering process.

11. Contact Information

For shipping, tracking, or delivery-related questions, please contact us:

Store Name: StorPro
Website: https://www.storpro.in
Email: adhilrasheed456@gmail.com
Phone: +91 9207425970
Country: India

12. Policy Updates

StorPro may update this Shipping Policy when necessary. Any revised version will be published on this page with an updated revision date.

Nothing in this policy is intended to limit any mandatory rights or remedies available to customers under applicable Indian consumer protection laws.